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Author Topic: funny operator-caller convo....... HILARIOUS!!!!!!!!!  (Read 1823 times)

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funny operator-caller convo....... HILARIOUS!!!!!!!!!
« on: December 06, 2008, 04:12:00 PM »
This has to be one of the funniest things in a long time.  I think this guy should have been promoted, not fired.  This is a true story from the WordPerfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the WordPerfect organization for 'Termination without Cause.'

Actual dialogue of a former WordPerfect Customer Support employee.
(Now I know why they record these conversations!):

Operator:         'Ridge Hall, computer assistance; may I help you?'
Caller:              'Yes, well, I'm having trouble with WordPerfect.'
Operator:         'What sort of trouble??'
Caller:              'Well, I was just typing along, and all of a sudden the words
                         went away.'
Operator:         'Went away?'
Caller:              'They disappeared'
Operator:         'Hmm.  So what does your screen look like now?'
Caller:              'Nothing.'
Operator:         'Nothing??'
Caller:              'It's blank; it won't accept anything when I type.'
Operator:         'Are you still in WordPerfect, or did you get out?'
Caller:              'How do I tell?'
Operator:         'Can you see the 'C: prompt' on the screen?'
Caller:              'What's a sea-prompt?'
Operator:         'Never mind, can you move your cursor around the screen?'
Caller:              'There isn't any cursor; I told you, it won't accept anything I
                         type.'
Operator:         'Does your monitor have a power indicator??'
Caller:              'What's a monitor?'
Operator:         'It's the thing with the screen on it that looks like a TV.
                         Does it have a little light that tells you when it's on?'
Caller:               'I don't know.'
Operator:          'Well, then look on the back of the monitor and find where
                         the power cord goes into it.  Can you see that??'
Caller:              'Yes, I think so.'
Operator:         'Great.  Follow the cord to the plug, and tell me if it's
                         plugged into the wall.
Caller:              'Yes, it is.'
Operator:         'When you were behind the monitor, did you notice that
                         there were two cables plugged into the back of it, not just
                         one? '
Caller:               'No.'
Operator:          'Well, there are.  I need you to look back there again and
                          find the other cable.'
Caller:               'Okay, here it is.'
Operator:          'Follow it for me, and tell me if it's plugged securely into
                          the back of your computer.'
Caller:               'I can't reach.'
Operator:          'OK.  Well, can you see if it is?'
Caller:               'No.'
Operator:          'Even if you maybe put your knee on something and lean
                         way over?'
Caller:               'Well, it's not because I don't have the right angle -- it's
                          because it's dark.'
Operator:          'Dark?'
Caller:               'Yes - the office light is off, and the only light I have is
                          coming in from the window.'
Operator:           'Well, turn on the office light then.'
Caller:                'I can't.'
Operator:           'No?  Why not?'
Caller:                'Because there's a power failure.'
Operator:           'A power ... A power failure?  Aha.  Okay, we've got it   
                          licked now.  Do you still have the boxes and manuals and   
                          packing stuff that your computer came in?'
Caller:                'Well, yes, I keep them in the closet.'
Operator:           'Good.  Go get them, and unplug your system and pack it   
                           up just like it was when you got it.  Then take it back to
                           the store you bought it from.'
Caller:                'Really?  Is it that bad?'
Operator:           'Yes, I'm afraid it is.'
Caller:                'Well, all right then, I suppose.  What do I tell them?'
Operator:           'Tell them you're too stupid to own a computer!'

 hih hih hih hih hih hih hih hih hih hih hih hih

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